Type 2QLDCPD20260081OFT-approvedFace to face
F2F - Building Better Landlord Relationships
A practical Type 2 OFT-approved CPD session. Completing it contributes toward a valid CPD pair for your current CPD year.
This session counts as a Type 2 toward your two required OFT CPD sessions this year.
Choose how you do it
Same OFT session (QLDCPD20260081), same Statement of Completion. Pick the way that suits you.
Face to face · new dates added regularlyYou’re here
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New dates are added regularly — check upcoming events.
What you will cover
This session helps property managers strengthen how they work with landlords, covering trust, communication and professionalism. It suits licensees wanting practical strategies to reduce dissatisfaction and build lasting client partnerships.
- Recognise the property manager's role as a trusted adviser
- Identify and manage landlord expectations effectively
- Communicate proactively and adapt to different landlord needs
- Explain recommendations clearly to strengthen landlord confidence
- Manage difficult conversations and complaints professionally
- Build landlord trust, loyalty and long-term partnerships
BEST VALUE
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$249/yr Silver subscriptionSave $49
- This session + your second CPD session
- A full valid pair for your CPD year
- Pick any course, any delivery
We'll keep this session ready for you — start it with one of your credits once you've subscribed.
or just this session
$149.00
CPD TypeType 2
Session codeQLDCPD20260081
On completionStatement of Completion