Type 2QLDCPD20260081OFT-approved
Building Better Landlord Relationships
A practical Type 2 OFT-approved CPD session. Completing it contributes toward a valid CPD pair for your current CPD year.
This session counts as a Type 2 toward your two required OFT CPD sessions this year.
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Same OFT session (QLDCPD20260081), same Statement of Completion. Pick the way that suits you.
Online · start now, at your own paceYou’re here
Face to face · new dates added regularlyWhat you will cover
This session builds the practical skills property managers need to earn landlord trust, communicate with confidence and turn day-to-day management into lasting client partnerships.
- Act as a trusted advisor rather than a task-completer
- Establish landlord expectations and communication preferences early
- Deliver difficult news and manage tenancy issues professionally
- Demonstrate the value of property management beyond rent collection
- Handle complaints, disagreements and emotional conversations calmly
- Build loyalty through feedback, integrity and continuous service improvement
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- This session + your second CPD session
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$149.00
CPD TypeType 2
Session codeQLDCPD20260081
On completionStatement of Completion