Type 1QLDCPD20260064OFT-approved
Manage Tenant Relationships
A practical Type 1 OFT-approved CPD session. Completing it contributes toward a valid CPD pair for your current CPD year.
This session counts as a Type 1 toward your two required OFT CPD sessions this year.
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Same OFT session (QLDCPD20260064), same Statement of Completion. Pick the way that suits you.
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Live online (Zoom) · next session 24 Nov 2026, 9:00 amWhat you will cover
This session covers the tenant journey from first enquiry through to tenancy commencement, helping Queensland property managers apply consistent, professional processes at each stage.
- Record and track enquiry sources across all advertising channels
- Establish tenant needs and build an accurate tenant profile
- Assess property suitability and prepare for professional inspections
- Apply selection criteria and confirm references before recommending tenants
- Prepare and explain tenancy documentation, including entry costs
- Complete commencement tasks including key handover and contact details
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$149.00
CPD TypeType 1
Session codeQLDCPD20260064
On completionStatement of Completion