Manage Teams in the Property Industry

This course covers how to establish, manage and evaluate teams within a property agency, helping managers and team leaders build structures that support strong performance. It suits licensees responsible for sales, property management or administration teams.

• Determine team structures, roles and responsibilities
• Set clear, measurable KPIs aligned to agency objectives
• Allocate staffing, technology and other resources effectively
• Communicate agency standards, targets and expectations to staff
• Provide coaching, feedback and support to manage performance
• Resolve conflict and evaluate results to drive improvement